Shop Terms and Conditions

Availability

Selected merchandise items are also available at the Chemainus & District Chamber of Commerce Visitor Centre and at the Chemainus Valley Historical Society (the Museum).

Terms

General

  • Shipping: 5 to 7 Days After Receipt of Cleared Payment
  • Delivery: Dependent on Shipping Method Selected (see details from link with Canada Post).
  • Payments: Cdn$ through PAYPAL
  • Returns: No Returns Accepted.

Estimated Delivery Transit Times:

  • Delivery transit times exclude our handling time, and will depend on shipping service selected and receipt of cleared payment.
  • Regular Parcel in Canada – 4 to 7 business days
  • Expedited Parcel to USA – 5 to 9 business days
  • Standard Delivery to Australia & Germany – 9 to 18 business days

Local Pickup

If you live near Chemainus or are planning to visit Chemainus in the near future, then you can save on shipping costs by taking advantage of our “Local Pickup” shipping option. Here’s how it works:

  • Select “Local Pickup” as your shipping option and complete your order with payment. Taxes will be calculated based on Chemainus, BC.
  • We will acknowledge your local pickup request by email or by telephone, confirming when and where you can pick up your purchase. Unless we indicate otherwise, the location will be the Chemainus Chamber of Commerce Visitor Information Centre, #102 – 9799 Waterwheel Crescent, Chemainus, BC.
  • Unless other arrangements have been made, we will hold your item for up to 60 days. After 60 days, we reserve the right to cancel your order and refund your payment, less a $20 restocking fee.

Pay with PAYPAL and your full purchase price is covered.

Full Purchase Price (Guarantee): 100% of your original purchase price and shipping fees. Does not include return shipping.

Duties

Buyers from Outside of Canada – Please Note: Import duties, taxes, brokerage fees and other charges are not included in the item price or shipping cost.  Delays may result from customs inspections. These charges are the buyer’s responsibility.  Please check with your country’s customs office to determine what these additional costs will be prior to buying.